About Strategic Outcomes Learning

What would it take for your business to achieve ideal levels of profitability, employee engagement, and customer service excellence? At Strategic Outcomes Learning, we focus on developing healthy, profitable businesses; exceptional, intent leaders; and engaging, inspiring cultures.

Strategic Outcomes Learning offers the essential tools and expert guidance to launch accelerated results in your business and life. Through custom-tailored education & training programs, analytics-driven organizational strategy, validated assessments, and one-on-one business and executive coaching, we address the unique needs of each client. We create positive transformational change, increases profitability, enhances organizational excellence, and boosts the quality of your business.

About Cynde Herman

Following more than two decades of strategic business administration in the healthcare industry, I understand the value of exceptional leadership for maximizing revenue, profits, and strategy.

My professional history is extensive, having led multi-million dollar organizations in the areas of business administration, leadership development, human resources, and organizational development. I use that multi-dimensional background to drive real results. Today, I merge that long-established expertise with the powerful tools of FocalPoint Business Coaching to help my clients build stronger businesses through improved profitability, increased employee engagement, successful organizational change, and customer service excellence.

I have extensive education in business, leadership, and adult learning - with a Ph.D, MS.Ed (with a focus on Adult Education), and MBA. I have achieved two Senior Human Resource certifications - SPHR and SHRM-SCP - with demonstrated knowledge of Strategic HR and Leadership, Talent, and Organizational Development. Additionally, I have extensive training in executive, leadership, and business coaching with program certifications from Gestalt (2015) and iPEC (to be completed August 2017). I am a Board Certified Coach and a Fellow of the American College of Healthcare Executives.

I’ve spent my career honing the skills necessary to teach elite business owners and executives. With an extensive background in business, organizational development, adult education, leadership, curriculum design, and corporate training, I have become a trusted partner for businesses throughout Southern California and beyond. Together, we customize strategic solutions, so you can achieve each of your desired outcomes. It’s time to increase the profitability, productivity, and health of your business.

Let’s get started.

Cynde's Books:

“From Here to There: Connecting Employees to Your Bottom Line” is an essential guide to leverage your most underutilized business asset – your employees. Every day, employers miss opportunities to tap into the energy, commitment, and passionate contributions of their employees to positively impact the bottom line – by their offering innovative ideas, getting work done faster, finding new ways to make customers even happier, and contributing efforts beyond their job descriptions. The shocking truth? Employee disengagement is costing the US billions each year. With time-tested actions and your leadership commitment, engaging employees can become a key strategy in your business success today.